Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Alan Rodgers
Very helpful & honest people. I highly recommend the company.
Caroline Pascoe
Dan who served me was very helpful and the advice and explanations given were first class and helpful. The car I purchased is as described and there are no issues.
I thoroughly recommend Cattedown Trade Centre as there is plenty of choice and the staff are attentive and knowledgeable.

Caroline
Devon
Susan Trudgeon
Jordan and team at Cattedown Trade Centre have, from the outset been very helpful, very polite, very accommodating and efficient in meeting our requirements and resolving any queries. We will mot hesitate to recommend them to friends and family. They have certainly gone 'the extra mile.' Thankyou
Ana Paula Souza Da Silva
I just bought my car from Cattedown Trade Centre.
great and fast service, very polite salespeople. I'm very happy. 😀
Feargal Woods
Was see by Dan, very helpful and polite, made me feel good and comfortable,Will use again and recommend to others
Steve
They were all extremely quick in responding and very very helpful
Alan Jones
This is the 5th/6th car we have bought from Cattedown Trade Centre, they are always very friendly, helpful and professional. If needed we wouldn't hesitate to use them again.
Andrew Wildman
Purchased the vehicle nearly 3 weeks ago and all is going well no problems. Staff were very helpful. Looked at a couple of other cars they had online but we're sold by the time I went to view them. 5*
Harry
All very good n smoothly to a deal.
Club Sadler
A great choice of reasonably priced cars. Really friendly and helpful staff who took their time to walk through the process, with no pressure. More than happy to make sure the car was serviced - even replacing the clutch when we noticed a suspicious rattle - before we took ownership.
I would definitely buy a car from here again.
Simon Back
Bought my first car today - very happy with the purchase. Peugeot 2008 1.6 from 2014 - very tidy and clean, runs smooth and well tuned. So far, so good.
The team at Cattedown Trade Centre are very good, excellent communication.
Cheers guys.
Vikki Knight
Overall great experience, one very happy customer.

From requesting information on a vehicle, getting back to me fast, helping me through payments and forms.

As i was travelling up from Cornwall i was even picked up and taken to the centre. Very polite staff, made to feel comfortable and not once felt rushed.

Absolutely blissful drive home with my new wheels. I did notice light on the dash which i emailed about and got a response within minutes with what it could be. Which turned out to be a numberplate light out nothing serious and again not made to feel stupid, just helpful.

I am so grateful to have had a good experience as ive not in the past with other places.

Highly recommend and shall see you next year for the free mot.

Thanks all highly appreciated
Vikki
Mark Olding
Friendly, helpful service from reasonable people.
The team at Cattedown Trade Centre was incredibly friendly and genuinely helpful. Their car prices are fair, and the whole process felt effortless"”I was able to test drive the car and ask all my questions without any pressure. I travelled a long way for a specific car, and they went out of their way to make sure it was suitable for me before I even made the trip. I would definitely recommend them!
Anonymous
Great Garage
Really nice lads operating a great low cost garage. Cars are exactly as described, in good order and come with 12 months Warranty (which we upgraded) and 3yrs FREE MOTs!! Buying your first car or helping out your kids with their first car, great place to buy from!
Rebecca Moore
Excellent service
Great service. Friendly staff that weren't pushy and let us browse the cars in our own time.
Really accommodating and stayed open a little late so we could collect the new car after work. Really friendly with our 4yr old that we had to bring along with us too. Would 100% recommend and will come here again in the future!
Anonymous
Salesman Dan made this purchase very smooth and easy. Would use again.
Very helpful and friendly staff, plenty of information about the car I was interested in test drive was available on your own all you need is your drivers license, once we had decided on a vehicle they service,mot and valet it within two days. Very pleased customer.
Ryan Barrow
Recently bought a car from Cattedown Trade Center early on this month. They are reasonable and friendly shout out to Dan who was very friendly and Jason. I did have an issue from the off with my car leaving me deflated. And although this did take longer than expected to repair. The guys at Cattedown trade center were friendly enough to assist me with my situation no questions asked and carry out all repairs at no extra cost. Even giving me a courtesy car at no extra cost. I would recommend them if you are searching for a car on a budget. The team were none pushy and this was a chilled out buying experience. Totally different from what I've ever encountered. I feel like communication could have been improved but that's probably a personal preference on my end. Any other reviews you read that are misleading take with a pinch of salt. They are a GENUINE business and if your buying an older motor your going to encounter the odd problem regardless of where you buy from. But mine was resolved to a high standard and I even had my car delivered to me at a choice of location. HAPPY CUSTOMER
Matthew Disley
Great used car dealer
Professional, easy to deal with, helpful and the car exceeded my expectations
Anonymous
Fast efficient service from start to finish.
Anonymous
Highly recommended
Very attentive to customers needs, nothing is too much trouble and supply excellent quality second hand cars My 2nd time of purchase from Cattedown - well recommended A*
Kyle
Organised and professional service with friendly and approachable staff, booking a test drive and sales process pain free and little peer pressure. Would highly recommend with the in house warranty and M.O.T service provided as part of the service.
Pamela Lester
Great Business
Very Professional and helpful. Nothing was too much trouble. They have a vast selection of cars, so you should be able to find something to suiy you and the prices are good. I would have no problem in buying another car from them.
Anonymous
Clean, friendly and very helpful
Polite , informative and friendly, helpful in sorting out a few issues, would recommend them to anyone
Anonymous
Great service. Car needed a new wiper motor before MOT and they kept me up to date at every stage.
Adrian Hunt
nice
I was very pleased with the service, very helpful and trusted me to go off with their car and not come back with a different rubbish car. and the car I bought was exactly as described in the sales literature, Thanks
Vicki
Fantastic customer service
The service from start to finish was excellent, salesman Dan was brilliant and friendly. We are very happy with our new car and would definitely recommend them
Anonymous
Good service, welcoming environment and there are variety of car :)
Very good customer service. Their company licated in a good location with a good range of cars. It's a local business which is good. Recommend.
Anonymous
.Totally professional, reliable highly efficient service
I've been buying cars from Cattedown for years now. They are professional, really well organised, and will do anything to help make your purchase a success. Thanks guys!
Dani Burns
VW Golf! Amazing Service
Very professional service. Customer service is spot on. Had part of the car repainted before sale and valeted before collection. All correct paperwork and services explained thoroughly; MOTs, guarantees. Great communication. Highly recommend.
Donna Odriscoll
Highly recommend
Very thorough and helpful. Made buying a car very easy
Tess Moore
Great experience
I went in spontaneously one day and ended up buying a car with them, got a call back the next day saying my car was ready to pick up! Lovely service, super fast, and super helpful. My first experience buying a car was very enjoyable.
R Simons
Great experience
I went in spontaneously one day and ended up buying a car with them, got a call back the next day saying my car was ready to pick up! Lovely service, super fast, and super helpful. My first experience buying a car was very enjoyable.
Joanna
Very happy with the service , they made my car ready for me extremely fast. Fresh MOT within 24h and I wash happy owner or a "new car" by next evening.
Anonymous
Nice place - good choice of cars
Very professional - not pushy
Jade Brown
Would not go anywhere else!
Highly recommend Dan & the team for helping me get my car, nothing was too much trouble. Car was freshly MOT and serviced when I picked my car up. Looked around at a few garages but just wasn't satisfied with them, there was no pressure to buy a car, even after a test drive, couldn't be happier , thank you again.
Anonymous
Really helpful and friendly
Caroline Jones
Excellent service
Great customer service, respectful, intelligent and honest.
Barry Chambers
Bought a berlingo as a little runaround and it's everything they said , the guys were helpful and good banter
Anonymous
Excellent service, friendly and speedy responses.
Eric Humphries
Excellent
Fast and courteous service. Far better than any other dealer I have used
Anonymous
Really helpful
They were really helpful and considerate.
Anonymous
Very efficient guys with s good range of cars
Anonymous
The service at Cattedown Trade Centre was great. What I really loved was that there was no 'hard sell', no atmosphere of being pressured, just a relaxed, straightforward and honest approach to getting a new car. It was brilliant!
Anonymous
First class customer care
Their service was excellent. They were extremely helpful.
Tim Riches
Very reasonable priced cars staff are friendly and helpful
Shirley Young
Genuinely great service and product - very satisfied.
Excellent communication: prompt replies to all enquiries; candid responses. They also delivered on all aspects of the deal - MOT, REPAIRS, IMPROVEMENTS. Genuinely great service and product. I drove away feeling very confident.
Adam Gordon
Chilled and helpful
Dan helped make doing the necessary payments and paperwork much easier than if I'd tried to do it on my own! The general vibe was relaxed and 'non-pushy'.
Stephen Pike
No nonsense straight forward service.
Gordon Saywell
Everything done efficiently and no fuss.
Anonymous
I'd recommend the team here because they were considerate, straightforward and offered informed advice. I was happy with customer service and the car I bought.
Emma Telling
Excellent customer care and knowledge
The customer care at cattedown trade centre is wonderful, they are very friendly and knowledgeable and keep you well informed throughout.
Anonymous
Great place with lovely people
The people at Cattedown talked me through the whole process very clearly. Showed me my options with different warranties and couldn't be more helpful!!
Anonymous
Very good customer service, would definitely recommend to others
Anonymous
No pressure
A very friendly and helpful business with no pressure to buy
Adele Wheeler
A great experience all round buying a car from them
The team at cattedown were really helpful, informative and went through the details thoroughly at every stage of me buying my car. A very human team of people! I would definitely recommend.
Anonymous
Very helpful - made buying a car easy!
Anonymous
Professional, honest, easy to talk with, customer lead interaction, calm and very organised
Anonymous
Good selection of used cars at reasonable prices. Salespeople are not pushy. Good communication throughout the buying process. Second car I have bought here.
Keith Richards
Very helpful.
Good helpful service, very friendly told me everything I needed to know. Thankyou very much to Dan & Naz
Craig Parker
Great people to deal with
Quick and efficient service, really nice people to deal with
Anonymous
will recommend
Excellent customer service, they don't try to force a sale very friendly
Terri-Ann Elks
Amazing service.
Anonymous
Great, friendly service. They were happy to listen and were keen to make sure the car was fully prepped, serviced and cleaned.
Lewis Mitchell
Great team
Buying a car with Cattedown trade centre was made easy and stress free. All the guys down there were brilliant and very helpful. couldn't recommend them enough
Lauren Woolley
Excellent service but naby, very understanding and everything I said for he did! I couldn't have got any better service. Very please with the van I have just bought for my business, would 100% recommend.
Ross Vincent
Naby and the rest of the team were brilliant, really helpful, couldn't ask for more , excellent service , highly recommend.
Laura Herward
Very friendly, high level of service and quick turnaround.
Rowena Harrison
They were very friendly, easy to talk to, and very helpful.
Anonymous
EXCELLENT AND EASY DEALS, EVERY HELP THEY CAN GIVE.
Would recommend , 5 star
Anonymous
Good communication Helpful Professional
Graham Randall
No pressure selling
A chilled car buying experience!
Alan Northmore
Purchase of Nissan Juke
Naby and his team have been great, brilliant communication and excellent service, willing to go that little bit further for customer satisfaction.
Alan Tucker
The staff are very friendly polite and helpful Everything was processed and explained in detail.
Paul Walters
So well organised!
The team made buying the car so easy, from the initial test drive through to the collection of the car. A great selection of stock on the forecourt to suit all budgets. So glad we found them through Autotrader.
Anonymous
Excellent customer service no hassle with communication and very friendly staff. Office is immaculate and very organised.
Anonymous
They made the process simple.
The staff were friendly and made the process straightforward and simple. Was able to pick up my car in less then 2 days with a service and fresh mot
Chris B
We could not fault the service at Cattedown Trade Centre. We were able to look around all the vehicles for sale at our leisure without any strong sales talk. We purchased a lovely Nissan Qashqai with the help of friendly helpful and knowledgeable staff. I would recommend them to anyone
Rebekka Townshend
Very helpful friendly service, quick and easy sale.
Anonymous
Very pleased and would highly recommend.
Good customer service, replies to emails promptly, very fair and reasonable. Yes I would recommend.
Carole Sampson
WONDERFUL SERVICE
Maxine Mcgovern
Highly recommend
Great guys and blooming great car, I love it! An all round excellent experience
Anonymous
Very good - personal touch
Marie P
I don't think I have had a more relaxed or enjoyable time buying a car. The staff were professional, helpful, patient and did not put pressure on you to make a decision. I would definitely recommend them to all my friends as they are prepared and willing to go the extra mile for their clients.
Anonymous
Very friendly,let you look around the car by yourself , answered all questions,not pushy,no hard sale like some garages,good trade in on our car,would definitely use again and recommend them to family and friends.
Darrin Beer
Great service from start to finish would definitely buy a another car from them
Anonymous
Excellent service from start to finish. friendly and helpful staff. Highly recommend !
Anonymous
Quick, simple and easy to deal with
Highly recommend
John A
Very happy with my Ford Focus!
Very friendly and helpful guys. made every step of the way straightforward from test drive to purchase. Thankyou Naby, Would definitely recommend your services to others.
Anonymous
Totally on the ball. Also made the whole deal easy with no fuss. Happy Totally help and no complicated business.
John
Buy with confidence, very professional outfit.
1st class service. A very professional experience, no hassling, quality stock, honest observations, a genuinely excellent experience. I will definitely use these guys again.
Anonymous
Good people. Good price
Good fast and very helpful. Good price and a range of different makes and models.
Clare Parsons
Everyone was very helpful and went above and beyond my expectations to ensure I was completely satisfied.
Anonymous
Brilliant car sales
Friendly and helpful staff, no pressure when looking and quick to get things sorted. Love my new car and would definitely go back here if looking for another car! Thank you!
Sarah Yarlett
Very friendly and helpful staff from beginning to end, and went through everything with me concerning extra cover which I bought with the car, I'm very pleased with the whole experience and so happy with my car, thank you
Tom Hussey
Professional service from the minute I walked in the door until I drove off with the car I just bought. Friendly staff that make you feel comfortable and safe in your purchase. Great aftercare after the vehicle is yours is an added bonus..highly recommend.
Jason Andrew
Jason top man very happy with the car
R Trevorrow
WELL DONE KEEP IT UP.
THE SERVICE FROM THE TIME I SAW CAR ALL THE STAFF WAS FAB.WIL US YOU AGAINE THANK YOU ALL WELL DONE KEEP IT UP.
Anonymous
Great customer service
Dan was very helpful and guided me through the whole purchase. The car is exactly as it was described and is spotless. The whole service could not be faulted. Thank you.
April Russell
Brilliant
Really helpful and lovely staff. Helped me get the car I wanted
Dee Willcocks
Great job
Staff friendly, approachable and informative. Prompt service in a well presented environment.
Christine Cole
Good place to buy a car and I would definitely recommend.
Very good unpressured service from friendly people. Good range of cars for sale seemingly at sensible prices. They did all we asked and we're very happy with our new car. Thank you Dan!
Edwin Pengilly
Fantastic sales team
The service was second to none. They went the full distance to make sure the car was received by me in an almost new car way. Still smells like a new car a week later! The salesmen let you look at the cars with no pressure applied in any way shape or form. I will definitely be back for my next car.
Maria Hansford
Excellent service very friendly explain everything to me would recommend them to others very happy
Ben
Excellent service and they went above and beyond to ensure that the vehicle was up to high standards. Plenty of happy miles to come!
Brian Hankinson
Very helpful and professional. Friendly and good customer service
Ash Marment
Nice bunch of guys. Any questions or queries they respond right away and give you all the information you need about a particular vehicle.
Anonymous
Professional friendly service and no pressure to buy. I would use Cattedown again.
Gareth Mayer
Good selection of cars, knowledgeable staff. Good prices.
Anonymous
Very friendly and car ready quickly.
Daniel Sterry
Top tier Customer service
I recommend Cattedown trade centre for multiple reasons. 1. The customer service was top tier. 2. All staff provided a pleasant experience.
Ian Courtney
Kind friendly people at the dealership, would definitely recommend
Paul Hughes
This is the second car we have purchased from this company. A very helpful, honest and reliable company. Will certainly not hesitate to buy another vehicle from them . Very pleased with the service they provided.
David Bowden
Great experience and great service, got some good extras like 3 free mot's. Couldn't be happier to be honest.
Anonymous
Excellent service, very helpful. Little things such as when I called with a query about my purchase, phone was answered by name as my number had been stored - very efficient. Handover was detailed with all paperwork fully explained. Would definitely recommend
Jaimie Ashley
The most genuine dealership I've ever dealt with
From initial enquiry to sale, Naby and Dans customer service was better than 5 stars! Naby responded via email ASAP with all the details I needed before seeing the van and Dan dealt with everything internally. Just upgraded one of our work vans and the van is excellent, exactly what we were looking for. Low mileage, very good condition and a very honest price. The dealership were very honest, transparent and helpful. Will 100% be using this dealership from here on. They also give great warranty.
Andrew Stevenson
Really helpful and a great service would highly recommend
John Lord
Excellent customer experience
I can highly recommend Cattedown Trade Centre, Dan was really accommodating & friendly and made us feel really welcome could not have asked for better service,really chilled with no pressure to commit and plenty of time to look around their stock and test drive. Overall an excellent customer experience. Highly recommend to all.